Our phone lines are open from 8:00 am to 12 midnight AST. You can call us directly at 8008500931 to talk to our team.

Hello. What can we help you with?


Your Orders
  • Track packages
  • Edit or cancel orders
Returns & Refunds
  • Return or exchange items
  • Print return mailing labels
Souq Orders
  • Edit or cancel orders
  • Withdraw Souq account balance
Account Settings
  • Change email or password
  • Update login information
Payment Settings
  • Add or edit payment methods