FAQ's

1. What is the offer?

Get up to 10% instant bank discount when shopping for eligible products on Amazon.sa with your Card (as defined below) between 22 and 29 November 2021. If you are a Prime member, get an additional 5% instant bank discount when shopping for eligible products on Amazon.sa with your Card between 22 and 29 November 2021.

2. How can I participate in this offer?

You can redeem the Offer as follows:

  1. On the product page, prior to placing the product in your cart, click ‘redeem’ on the displayed drop-down Offer. This will apply the discount to your product. This must be done on each eligible product individually; or
  2. On the payment page, select your saved Card or enter your new Card, enter the CVV code, and click on use this payment method. If you have not redeemed the offer on the product page(s), enter the applicable code in the promo window displayed to avail the Offer. Either option will allow you to enjoy this Offer during the eligibility period if you hold an eligible Card. Note: If you already redeemed an Offer on the product page, please check your cart to confirm that the discount has been applied. Applying the claim code in addition to ‘redeeming’ the Offer on the product page(s) will trigger an error message
3. Is there a minimum transaction amount required to avail the offer?

No minimum transaction amount is required to participate in the Offer.

4. What is the maximum discount that I can avail?

The maximum discount per Card and per Amazon customer account across the Amazon.sa website and/or app is SAR 50 for customers who are not Prime members. For Prime members, the maximum discount per Card and per Amazon customer account across the Amazon.sa website and/or app is SAR 75.

5. What if I cancel/return the product?

If an order is cancelled or a refund request issued, only the net amount paid by the cardholder will be refunded. No refund will be issued in respect of the discount Link to refund and return

6. Can I avail discount on card payment for cash on delivery order?

Cash on delivery transactions are not included in this Offer.

7.Are all the products eligible for the offer?

All products available on Amazon.sa are eligible for the discount except Amazon Global Store products, mobile recharge, mobile devices, Amazon Gift Cards and Baby Food.

Offer Terms and Conditions

  1. This "Offer" is provided to you by Afaq Q-Tech General Trading Co. ("Amazon") and made available on the website amazon.sa and the mobile site and mobile application thereof (collectively, "Amazon.sa").

  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.sa Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.sa. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms prevail for the purposes of this Offer.

  3. Each customer holding an eligible Mastercard credit card, prepaid card or Mada card, issued by Saudi National Bank (each a “Card”) may participate in the Offer (each a "Cardholder").

  4. The Offer is valid between 22 and 29 November 2021 (inclusive) (the "Offer Period") for all amazon.sa customers.

  5. If a Cardholder purchases an Eligible Product on amazon.sa using a Card between 22 and 29 November 2021 (inclusive), such Cardholder will get up to 10% (ten percent) discount on the total amount of the transaction, excluding any taxes, duties or shipping fees by using the code 10MC.

  6. If a Cardholder who is a Prime member purchases an Eligible Product on amazon.sa using a Card between 22 and 29 November 2021 (inclusive), such Cardholder will get up to 10% (ten percent) discount using code 10MC, and up to an additional 5% (five per cent) discount using code PRIME5 (combined up to 15% (fifteen percent) discount when using both codes 10MC and PRIME5), on the total amount of the transaction, excluding any taxes, duties or shipping fees.

  7. In the case of use of multiple Cards through one Amazon.sa customer account, only the first Card used during the Offer Period will be considered for this Offer. In the case of use of the same Card on multiple Amazon customer accounts, only the first account using the Card during the Offer Period will be considered for this Offer.

  8. The maximum discount per Card and per Amazon.sa customer account across the Amazon.sa website and/or app is SAR 50 or, for Prime members SAR 75. Each Cardholder may avail the discount on multiple transactions, provided that the maximum discount across all transactions does not exceed the relevant maximum discount amount.

  9. This Offer is only valid on products sold by Amazon or its third party sellers on Amazon.sa ("Eligible Products"). Amazon Gift Cards, Amazon Global Store products shipped from and sold by Amazon US and Amazon UAE, mobile recharge, mobile devices and Baby Food are excluded from this Offer.

  10. Cardholders are not bound in any way to participate in this Offer.

  11. No minimum transaction amount is required to participate in the offer.

  12. The Offer is not applicable to payments made by customers using the cash on delivery payment method.

  13. Save for any Amazon offers or promotions that may be availed concurrently, this Offer cannot be used in combination with any other offer or promotion.

  14. If an order is cancelled or a refund request issued, only the net amount paid by the Cardholder will be refunded. No refund will be issued in respect of the discount.

  15. Under no circumstance will the benefit being offered under this Offer be settled with cash in lieu by Amazon.

  16. Amazon may disqualify any Cardholder from participating in this Offer if the Cardholder is deemed to be engaged in any fraudulent activity in connection with this Offer.

  17. Amazon reserves the right at any time to amend, add, remove and/or modify (in whole or part) any of the terms and conditions of these Offer Terms. Amazon can replace this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether. Amazon's decision in this regard shall be final.

  18. Nothing in these Offer Terms amounts to a commitment by Amazon to conduct further, similar or other offers.

  19. Any Cardholder participating in this Offer will be deemed to have accepted these Offer Terms.