FAQ's

1. What is the offer?

Prime Members get up to 10% instant bank discount when they use their Saudi National Bank Mastercard credit card, prepaid card or Mada card (each a "Card") when shopping on amazon.sa from the 21 to 22 June, 2021 (“Prime Day”). Valid on purchase of selected products on Amazon.sa.

2. How can I participate in this offer?

Prime Members can redeem this promotion as either: A) On the product detail page, check the ‘redeem’ box for your applicable offer, and select your saved Card or enter a new eligible Card along with the CVV code upon check out; or B) On the payment page, please select your saved Card or enter a new Card, and enter claim code SNB10 to receive up to 10% discount for purchases during Prime Day.

3. Is there a minimum transaction amount required to avail the offer?

No minimum transaction amount is required to participate in the offer.

4. What is the maximum discount that I can avail?

The maximum discount per Card and per Amazon customer account across the Amazon.sa website and/or app is SAR 100.

5. What if I cancel/return the product?

If an order is cancelled or a refund request issued, only the net amount paid by the cardholder will be refunded. No refund will be issued in respect of the discount. Link to refund and return

6. Can I avail discount on card payment for cash on delivery order?

Cash on delivery transactions are not included in this Offer.

7. Are all the products eligible for the offer?

All the products available on Amazon.sa are eligible for the discount except Amazon Global Store products shipped from and sold by Global store (Amazon US and Amazon AE), Amazon Gift Cards and Mobile Re-charge.

Offer Terms and Conditions

  1. This "Offer" is provided to you by Afaq Q-Tech General Trading Co. ("Amazon") and made available on the website amazon.sa and the mobile site and mobile application thereof (collectively, "Amazon.sa").
  2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.sa Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.sa. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms prevail for the purposes of this Offer.
  3. Each customer holding an eligible Mastercard credit card, prepaid card or Mada card, issued by Saudi National Bank (each a “Card”) may participate in the Offer (each a "Cardholder").
  4. The offer is valid on the 21-22 June 2021 for Prime members only (the “Offer Period”).
  5. If a Prime member who is a Cardholder purchases an Eligible Product on amazon.sa using a Card during the Offer Period, such Cardholder will get up to 10% (ten percent) discount on the total amount of the transaction, excluding any taxes, duties or shipping fees, by using the code SNB10.
  6. In the case of use of multiple Cards through one Amazon.sa customer account, only the first Card used during the Offer Period will be considered for this Offer. In the case of use of the same Card on multiple Amazon customer accounts, only the first account using the Card during the Offer Period will be considered for this Offer.
  7. The maximum discount per Card and per Amazon.sa customer account across the Amazon.sa website and/or app is SAR 100.
  8. This Offer is only valid on products sold by Amazon or its third-party sellers on Amazon.sa (“Eligible Products”). Amazon Gift Cards, Amazon Global Store products shipped from and sold by Amazon US and Amazon AE, and Mobile Re-charge are excluded from this Offer.
  9. Cardholders are not bound in any way to participate in this Offer.
  10. No minimum transaction amount is required to participate in the Offer.
  11. Each eligible Cardholder may avail the discount on multiple transactions, provided that the maximum discount across all transactions does not exceed a total of SAR 100.
  12. The Offer is not applicable to payments made by customers using the cash on delivery payment method.
  13. Save for any Amazon offers or promotions that may be availed concurrently, this Offer cannot be used in combination with any other offer or promotion.
  14. If an order is cancelled or a refund request issued, only the net amount paid by the Cardholder will be refunded. No refund will be issued in respect of the discount.
  15. Under no circumstance will the benefit being offered under this Offer be settled with cash in lieu by Amazon.
  16. Amazon may disqualify any Cardholder from participating in this Offer if the Cardholder is deemed to be engaged in any fraudulent activity in connection with this Offer.
  17. Amazon reserves the right at any time to amend, add, remove and/or modify (in whole or part) any of the terms and conditions of these Offer Terms. Amazon can replace this Offer by another offer, whether similar to this Offer or not, or to withdraw it altogether. Amazon's decision in this regard shall be final.
  18. Nothing in these Offer Terms amounts to a commitment by Amazon to conduct further, similar or other offers.
  19. Any cardholder participating in this Offer will be deemed to have accepted these Offer Terms.