|Package Dimensions||21.08 x 16.26 x 9.14 cm; 816 Grams|
|Item model number||ST14000NM0018|
|Form Factor||3.5 inches|
|RAM Size||16 TB|
|Hard Drive Interface||ATA|
|Operating System||Windows & Mac|
|Are Batteries Included||No|
|Item Weight||816 g|
Seagate 14TB HDD Exos X14 7200 RPM 512e/4Kn SATA 6Gb/s 256MB Cache 3.5-Inch Enterprise Hard Drive (ST14000NM0018)
|Price:||+ SAR 12.00 shipping|
|All prices include VAT.|
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- Model Number : ST14000NM0018
- External Product ID : 763649118146
- External Product ID Type : EAN-13
- Storage Device Use : Server
- Drive Type : HDD
- Drive Interface Type : SATA 3
- Brand : Seagate
- Compatible operating systems : QNAP, Synology, Windows, Linux, Mac
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Most helpful customer reviews on Amazon.com
Whoa. I spent considerable time trying to search online for information about such strange S.M.A.R.T.-test errors as millions of seek errors and millions of read errors and corresponding millions of read hardware error corrections (ECC). I found lots of advice that this was a failing drive and several comments that this was a symptom of changes Seagate made in their drives' S.M.A.R.T. data system and did NOT mean failing. At the tech support agent's suggestion I had downloaded Seagate's disk test tools. Unfortunately, the only way to use them in my Linux server was to download the USB-flash bootable version. That in turn unfortunately requires Windows to make the bootable flash drive (Catch 22???). When booted, the flash system runs a tiny version of Linux. (IMO that's borderline nonsensical--they should simply make a Linux program that runs under normal Linux OSes so that a reboot of a Windows-created USB drive isn't required.) The Seagate Tool on the USB bootable flash drive says simply that the drive "passes" the S.M.A.R.T. test. The Linux disk utility goes into a long list of detailed measurements including the millions of errors I mention above.
Searching with google I found a longish statement on the Seagate site that says that 3rd party S.M.A.R.T. utilities shouldn't be used. Now they tell me. It explains that Seagate has modified how the data from the built-in S.M.A.R.T. utility is different from the more standard disk industry data. Why? Good question. Why didn't the tech tell me that? Good question. Why was that statement not intimately tied to the text around their test software? Good question.
So, for what I'd say was flawed communication, an apparently good drive was sent back with lots of errors reported by the standard Linux disk tool program that I've used on dozens of drives for well over a decade. I think that Seagate's tool should report more than "fail / nofail" and it should be as convenient to use as the Mac and Windows tools. I also think it was a mistake in "human engineering" to change the data format from standards used by most other disk manufacturers. They could recreate standard data for S.M.A.R.T. and still store other data as they see fit without reporting on it if they want to hide it.
Also, the tech agent could have saved us both the return if he'd known about Seagate's non-standard S.M.A.R.T. data format. Higher visibility notes, warning against using standard S.M.A.R.T. reading software would have been very useful (apparently this warning is important for Windows and Macs also but those users have more convenient access to the Seagate test software). Such notes should be in closer association with their comments on testing the drives and perhaps in the instructions about their testing tools. Anyway, Amazon got me my replacement, it still shows errors using standard Linux disk management software but it tests "pass" with Seagate's no-details software. I hope my comments help Seagate and potential Seagate customers.
Update: It’s really noisy. It almost makes you wonder if something is wrong with it. Did my scans, and everything says it’s still good, but I’m not going to risk it. I ended up replacing it with a quiet Western Digital 14TB Ultrastar.
After initializing the disk, there is actually only 12.7 TB of available space. That is roughly a 9% difference of the available space that is advertised for the drive. I realize that all Hard Drives are advertised to have more space than they actually do, but this is kind of ridiculous. Having said that, other 14 TB hard drives are well over $100 more, so I do still believe I got my money's worth for sure.
Spent an hour with Seagate chat, for them to finally recommend that I do the very thing I told them I had done at the start of the chat. (So they don't read or pay attention.) After finally reading my message they said to just get another drive. No talk of RMA, replacement or anything just "I would recommend replacing the drive"
In addition, they stated the warranty started on Feb 4th. I purchased the drive on Feb 27th... Makes me suspect that the drive was already returned once and then sent back out as a new drive again.
Cyber PC was the seller.
This was also not a Retail drive, like they show in the photos, but instead a OEM drive.